Privacy policy
The ownership of the domain of our e-commerce, www.contraveta.com, also corresponds to said company.
In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we provide you with our data: & nbsp;
DATALAY SOLUCIONES INFORMÁTICAS S.L.
Avenida de Europa, 26, Ática 5 Building 2ª planta, 28224 Pozuelo de Alarcón, Madrid. Spain.
Contact email: contraveta@contraveta.com
Visiting our website does not oblige you to provide any personal data. Only when making a purchase or subscribing to our newsletter will some personal data be requested and stored, which will be treated at all times in accordance with the principles and rights contained in Regulation (EU) 2016/679, of April 27, General of Data Protection (RGPD) and other applicable regulations.
We are aware of the importance of making proper use of your data and with this declaration of intent we want to make it clear that we will do everything in our power to safeguard it.
And that is why, in compliance with the provisions of article 13 of the RGPD, we let you know:
Who is responsible for your data?
DATALAY SOLUCIONES INFORMÁTICAS S.L. (hereinafter, Contraveta Maderas )
Avenida de Europa, 26, Ática 5 Building 2ª planta, 28224 Pozuelo de Alarcón, Madrid. Spain.
Contact email: contraveta@contraveta.com
What data will we request or collect from you
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Customer registration in our online store.
When you register as a customer on our website, you will be asked for basic identification data, although you can also fill in your detailed contact information in order to to be able to complete your orders more comfortably. -
Orders
When placing an order, you will be asked all the necessary information to be able to maintain contact with you that allows us to give you an adequate service, issue an invoice, send your purchase, give A suitable contact with the carrier to locate him if he considers it necessary or to make the presentation of accounting settlements required by the legislation in the exercise of our activity or to carry out statistical studies. -
Newsletters
If you request a subscription to one of our newsletters, we will store your e-mail and use it to send you offers, news or information of interest related to our products or the use you can make of them. -
Marketing
Contraveta Maderas may use the statistical data obtained from the purchases made or from the monitoring of your visits and use of the page in order to present a better browsing experience, tailored offers, etc. -
Contact
Your email and the information you fill in in our contact form will be sent to our email and will be used exclusively for the purpose of communicating with you to meet your request. < / li>
Who will have access to your data?
In order to correctly process your order, the data you provide can be sent to:
- the Office of consumers and users in case of any claim.
- to the Security Forces and Bodies of the Spanish State, in the legally established cases.
- to public administrations to which we have to provide information in order to comply with our legal obligations.
- In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, in such a way that Klarna can assess whether you meet the requirements to access their payment methods and to adapt these payment methods to your profile. Your personal data are treated in accordance with the provisions of Klarna's privacy policy.
Contraveta Maderas ensures the confidentiality of the data you provide us and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our clients. We will only ask for those data necessary for the provision of the required service and they will only be used for this purpose.
What you are entitled to
Access: You can request information about the personal data stored in our systems.
Rectification: may request that your personal data be modified.
Deletion: You may request that we erase your personal data from our systems, keeping in this case only those of legal obligation or necessary to maintain the commercial relationship.
Portability: You may also ask us to provide your personal data in a structured and machine-readable format.
To request any of these things, you must contact us by means of a written document and attaching a copy of your National Identity Document or another equivalent that identifies you, and send them to our address:
Avenida de Europa, 26, Ática 5 Building 2ª planta, 28224 Pozuelo de Alarcón, Madrid.
Or send it to our email contraveta@contraveta.com
Data protection officer
To contact our data protection officer (DPO) or make any request in relation to your personal data, you can contact him through the address contraveta@contraveta.com
Data quality
Users must guarantee the veracity, accuracy, authenticity and validity of the personal data that have been collected from them.
Protection of minors
Customers who buy at Contraveta Maderas must be of legal age. Parents or guardians of minors who wish to purchase our items must formalize the purchase and make sure not to provide data about it.
Social Networks
Through our website you can access the social networks Youtube, Pinterest and Instagram. The management of these websites does not correspond to Contraveta Maderas , so in no case will we have access to the personal identification data or other information that they provide.
In these social networks we will publish in our profiles relevant information about the use of wood, the manufacture of furniture, utensils and other uses that may be given to the products we sell. We will also publish offers, product photographs, etc. We do want to insist on the fact that these social networks are public and your comments or opinions about our publications may be associated with our profiles and it is not the responsibility of Contraveta Maderas to keep them hidden.